How Should Managers be Appraising Staff?

Keys To The Shop : Equipping Coffee Shop Leaders - Ein Podcast von Chris Deferio

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I got a great question in from a listener. "How should managers be appraising staff?" I love it because it gets beyond the trope of the holy trinity of delegation (Schedule + Inventory/ordering + Shift coverage) and assumes correctly that a manager should be involved in the development of their team.  So today on Shift Break we will be talking about the how of apprising staff as manager as well as the preparations necessary to be effective with your coaching, feedback, and reviews.  Don't miss this one! Related Episodes: 243 : Encore Episode! “The Sleepwalking Barista (Owner)” The Difference of Deference to your Staff      Visit these amazing sponsors! The best espresso machines in the world! www.lamarzoccousa.com   Custom branded mobile apps for your shop! www.espressly.co  

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