435: Eric Prugh, Self Service Customer Experience

Crack the Customer Code - Ein Podcast von Adam and Jeannie - Dienstags

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Why should we do self-service, how can you do it, and how can you incorporate it into customer experience? These are the things we'll discuss and crack open today, but we'll also cover compliance, as it's not something any of us can afford to ignore. Learn more about your ad choices. Visit megaphone.fm/adchoices

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