26 Folgen

  1. Creating Culture | Claus Raasted

    Vom: 2.1.2019
  2. Developing Confidence as a Designer with Lauren Currie, OBE

    Vom: 1.11.2018
  3. Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller

    Vom: 1.9.2018
  4. Service Design in Government and Public Services | Benjamin Taylor

    Vom: 1.7.2018
  5. Turning a Service into an Experience | Paul Bulencea

    Vom: 1.5.2018
  6. The Business Case for Service Design | Jod Kaftan of Fjord

    Vom: 1.3.2018
  7. Building a Sustainable Business with Systems | Joanna Waterfall

    Vom: 2.1.2018
  8. Towards a Preemptive Social Enterprise | Matthew Manos

    Vom: 1.11.2017
  9. Customer Journey Mapping | Daniel Sunden + John Flitcroft

    Vom: 1.9.2017
  10. Minisode: The Customer Journey of Pizza in 3 Countries

    Vom: 1.7.2017
  11. The Future of Designing for the Customer | Panel Discussion

    Vom: 1.5.2017
  12. Research for Design Insight | Seth Weissman

    Vom: 1.3.2017
  13. Analogous Inspiration From Uncommon Sources | Victoria Vivas

    Vom: 2.1.2017
  14. CASE STUDY - Designing the Entrepreneur's Experience | Jon Leyh of Ruckus Projects

    Vom: 1.12.2016
  15. Service Blueprinting for Customer Engagement | John Ayers

    Vom: 1.11.2016
  16. How to Create a Culture of Innovation | Allen Weaver

    Vom: 1.10.2016
  17. Service Design Network | Jesse Grimes

    Vom: 1.9.2016
  18. CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver

    Vom: 1.8.2016
  19. Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence

    Vom: 1.7.2016
  20. #ServiceDesignDay | Raj Singh on AI in Services

    Vom: 1.6.2016

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Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!

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