45 Folgen

  1. 5. How *not* to stop something - DSS, the Columbia effect, and the first missed opportunity to stop Robodebt

    Vom: 1.7.2023

  2. 8. Advice is just advice - what the lawyers knew about Robodebt

    Vom: 1.7.2023

  3. 3. Culture from the top - DHS and Robodebt

    Vom: 1.7.2023

  4. 2. Bright Ideas - the origin of Robodebt

    Vom: 1.7.2023

  5. 1. What is Robodebt? An explainer

    Vom: 1.7.2023

3 / 3

Unpacking lessons for the public service, starting with the Robodebt Royal Commission. In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.