The Modern Customer Podcast
Ein Podcast von Blake Morgan - Dienstags
452 Folgen
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The Chief People Officer Of The World's Largest Employer Links EX And CX
Vom: 23.8.2022 -
Reinvigorating A 110-Year-Old Brand Through Customer Feedback
Vom: 16.8.2022 -
Creating A Customer-Centric Utility Company
Vom: 9.8.2022 -
Customer Experience is a Decision
Vom: 2.8.2022 -
What’s Next For Return Logistics
Vom: 26.7.2022 -
The Secret To Data-Driven Marketing
Vom: 19.7.2022 -
AI Creates Super-Human Customer Service
Vom: 12.7.2022 -
Transforming The B2B Buyer Journey
Vom: 5.7.2022 -
How Leaders Can Build Relationships Through Transparency
Vom: 28.6.2022 -
How To Build An ROI Model For CX
Vom: 21.6.2022 -
How To Turn Customer Feedback Into Actionable Insights
Vom: 14.6.2022 -
What's The Difference Between Customer Success And Customer Service?
Vom: 7.6.2022 -
3 Ways Bill Creelman Practices Customer-Centric Leadership
Vom: 31.5.2022 -
How Skullcandy Creates A Customer-Focused Marketing Strategy
Vom: 24.5.2022 -
Partnering With Customers For Digital Transformation
Vom: 17.5.2022 -
3 Ways To Achieve Personal Wealth And Financial Freedom
Vom: 10.5.2022 -
Inside Lyft’s Customer-Focused Digital Transformation
Vom: 3.5.2022 -
Earth Month: Conservation Efforts Now Help Future Generations
Vom: 26.4.2022 -
How To Improve Utility Company CX
Vom: 19.4.2022 -
How To Put CX At The Center Of Your Business
Vom: 12.4.2022
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
