The Modern Customer Podcast
Ein Podcast von Blake Morgan - Dienstags
452 Folgen
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Disrupting The Auto Industry Customer Experience With Carvana
Vom: 1.10.2019 -
How A $1 Billion Dollar Company Keeps Customer Service As Its Focus
Vom: 26.9.2019 -
Experience Design In Field Operations With AT&T President Jenifer Robertson
Vom: 17.9.2019 -
Digital Transformation And The Future Of Ecommerce With Pitney Bowes CMO
Vom: 10.9.2019 -
We Are Future Shapers: Enterprise Transformation At Honeywell
Vom: 5.9.2019 -
Creating A Thriving Subscription Business With Fender Digital
Vom: 28.8.2019 -
Driving Customer Experience At IBM With CMO Michelle Peluso
Vom: 20.8.2019 -
The Future of Train Travel Is Here With Virgin Trains USA
Vom: 13.8.2019 -
Customer Service Is Not A Cost Center And Other Lessons From FreshBooks
Vom: 6.8.2019 -
Samsonite: A 110 Year Old Company With A Fresh Digital Approach
Vom: 30.7.2019 -
Restoring Trust, Control, And Fairness In The Digital World
Vom: 23.7.2019 -
Driving Innovation In Customer Experience With Josh Linkner
Vom: 17.7.2019 -
Nordstrom's Digital Transformation With SVP Customer Experience Shea Jensen
Vom: 9.7.2019 -
Growth IQ: The Ten Smart Decisions That The World's Most Successful Businesses Make
Vom: 28.6.2019 -
Customer Experience Transformation at CiscoLive!
Vom: 13.6.2019 -
Customer Experience Transformation at CiscoLive!
Vom: 13.6.2019 -
Cisco's Customer Experience Transformation With Alvio Barrios
Vom: 4.6.2019 -
Conversational AI At Capital One
Vom: 30.5.2019 -
The Experience Economy Is Growing: A New Company Curates Luxury Travel Experiences
Vom: 22.5.2019 -
Sprint's Digital Transformation with Chief Digital Officer Rob Roy
Vom: 14.5.2019
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
