The IT Experience Podcast
Ein Podcast von HappySignals - Donnerstags
124 Folgen
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24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience
Vom: 18.12.2019 -
23. Steps to Happiness in Employee Experience
Vom: 12.12.2019 -
22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author
Vom: 22.11.2019 -
21. ITIL 4 - High Velocity IT with Mark Smalley
Vom: 14.11.2019 -
20. Showing Value of ServiceNow Usage
Vom: 8.10.2019 -
19. From IT Cost to Business Value using Employee Experience
Vom: 2.9.2019 -
18. $900B was wasted last year in Digital Transformation
Vom: 21.8.2019 -
17. Step by Step Guide to Empowering Employee Experience with Oscar Berg
Vom: 12.8.2019 -
16. Make your Automation Case with Experience Data
Vom: 31.7.2019 -
15. Empathic Building, The Future of Office Work with Tomi Teikko
Vom: 22.7.2019 -
14. How do you make a Business Case for Employee Experience measurement?
Vom: 10.7.2019 -
13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat
Vom: 8.7.2019 -
12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com
Vom: 26.6.2019 -
11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals
Vom: 18.6.2019 -
10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing
Vom: 10.6.2019 -
9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen
Vom: 2.6.2019 -
8. Interview with Alan Norris from ServiceNow
Vom: 14.5.2019 -
7. CIO Interview: Virgin Trains, John Sullivan
Vom: 7.5.2019 -
6. Employees are different, learn how different profiles behave
Vom: 6.5.2019 -
5. Transparency with Experience Data is Crucial
Vom: 5.5.2019
Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/