The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Ein Podcast von Alex Turkovic - Dienstags
95 Folgen
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Scrappy Automations that Boost Customer Success ROI w/ Joe Di Grande of Joe Does Tech Touch | Episode 074
Vom: 15.10.2024 -
Inside the Build of 15Five's Digital CS Program w/ Natalia Andreeva & Kaelon Russell | Episode 073
Vom: 8.10.2024 -
Tattoos to Tech: Larissa Licha’s Mission to Bridge R&D and CS as CEO of Joyn | Episode 072
Vom: 1.10.2024 -
Inside Salesforce: Driving Customer Value with AI & Automation with Bernard Slowey, VP of Digital CS | Episode 071
Vom: 24.9.2024 -
Four Ways to Measure Your Digital Customer Success Program | Episode 070
Vom: 17.9.2024 -
Humanizing Digital CS and Personal Branding with Bob Mathers | Episode 069
Vom: 10.9.2024 -
Scale & Digital at Early Stage Startups w/ Mary Caballero | Episode 068
Vom: 3.9.2024 -
Transforming Slack into a Customer Support Hub with Joydeep Sen Sarma, CEO of Clearfeed.ai | Episode 067
Vom: 27.8.2024 -
Career Growth in Digital Customer Success with Jess Osborn of GoCardless | Episode 066
Vom: 20.8.2024 -
The Four Pillars of Digital Customer Success | Episode 065
Vom: 13.8.2024 -
AI Tooling to Drive Growth & Break Down Silos with Masha Krol of Glowstick | Episode 064
Vom: 6.8.2024 -
Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063
Vom: 28.7.2024 -
Customer Education for Revenue Growth with Greg Rose of Intellum | Episode 062
Vom: 23.7.2024 -
Future Proof Your Teams and Career with Rod Cherkas of HelloCCO | Episode 061
Vom: 16.7.2024 -
Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060
Vom: 9.7.2024 -
Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059
Vom: 2.7.2024 -
Hospitality, Drawing from B2C and Rethinking the QBR with Aaron Thompson of SuccessCOACHING | Episode 058
Vom: 25.6.2024 -
AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057
Vom: 18.6.2024 -
SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056
Vom: 11.6.2024 -
The Generative AI Primer for CSMs | Episode 055
Vom: 4.6.2024
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com
