340 Folgen

  1. Experiencing X4

    Vom: 28.3.2023

  2. Patient vs. Customer Experience

    Vom: 21.3.2023

  3. Concerts, Conventions, and CX

    Vom: 14.3.2023

  4. Your CX Career

    Vom: 7.3.2023

  5. Putting the Humanity Back Into Patient Experience

    Vom: 28.2.2023

  6. Setting Employees Up for Success

    Vom: 21.2.2023

  7. Service Design

    Vom: 14.2.2023

  8. Creating Superfans

    Vom: 7.2.2023

  9. Life in the Fast Lane

    Vom: 31.1.2023

  10. Anticipate and Elevate

    Vom: 24.1.2023

  11. Sense and Respond

    Vom: 17.1.2023

  12. Emotions Matter

    Vom: 10.1.2023

  13. The Data Endgame

    Vom: 3.1.2023

  14. It's Gotta Be Seamless

    Vom: 20.12.2022

  15. Creating Structure out of Unstructured Data

    Vom: 13.12.2022

  16. Enable Your Employees

    Vom: 6.12.2022

  17. Predicting the Future

    Vom: 29.11.2022

  18. Let's Play!

    Vom: 22.11.2022

  19. The Right "Now"

    Vom: 15.11.2022

  20. The Three Levels of Personalization

    Vom: 8.11.2022

5 / 17

The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site