The Customer Success Channel
Ein Podcast von Planhat & Anika Zubair
73 Folgen
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George C. Huang, Director of Customer Experience & Success at Remo - How to go from $0 to $5m in SaaS revenue within a span of 3 months without any VC funding
Vom: 1.10.2020 -
Chris Jones, Director of CS, EMEA at Enboarder - Remote Customer Onboarding
Vom: 2.9.2020 -
Nabil Dabbagh, Head of CS at DeepCrawl - Restructuring a Customer Success Organisation
Vom: 6.8.2020 -
Anna Poorna, Head of Community at Freshworks - How to build a Customer Success Community
Vom: 9.7.2020 -
Lauren Cumming, Head of CS at Fixflo - Growing Customer Success from a Startup to a Scaleup
Vom: 3.6.2020 -
Dan Farley, VP of CS at Seenit - How to make impactful Customer Success changes during COVID-19
Vom: 7.5.2020 -
Rav Dhaliwal, VC Investor - How Customer Success Drives Company Valuation
Vom: 15.4.2020 -
Adrian Beck, Senior Director of CS at Tanium - Scaling a Customer Success Organisation
Vom: 11.3.2020 -
Violaine Yziquel, Director of CS at Box - Managing Customer Success with Third Party Vendors
Vom: 24.9.2018 -
Paul Henderson, Founder of Outcome Leaders - How to Focus on Success Driven Outcomes
Vom: 23.7.2018 -
Zachary Schulte, from MeetEdgar - Customer Experience & Usability; Essential components of customer success
Vom: 10.7.2018 -
Cristina Fonseca, Co-Founder of Talkdesk - How Machine Learning Can Empower Customer Success Managers
Vom: 26.6.2018 -
Martin Stenke, Co-Founder at Infunnel - Using Personas and Maturity Scales in Customer Success
Vom: 11.6.2018 -
Hélène Hagnéré, Director of CS at Planday - How to Close the Customer Feedback Loop
Vom: 8.5.2018 -
Sue Nabeth, Owner of Success Track Enterprise - Customer Success in Europe
Vom: 16.4.2018 -
Amaan Nathoo, Head of Sales at Bonjoro - How Sales & Customer Success Can Overlap
Vom: 2.4.2018 -
What Leaders in Customer Success Look for When Hiring
Vom: 19.3.2018 -
Patrick Cournoyer, VP of CS at Peakon - Why Focusing on Team and Relationships is Essential in Customer Success
Vom: 2.3.2018 -
David Etheredge, CEO and Andy Sutton, Director of User Experience, at SavvyCard - Investing Early in Customer Success
Vom: 19.2.2018 -
Jonas Stanford, Director of CS at Unbounce - What Data is Important for Customer Success?
Vom: 26.1.2018
At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com