70 Folgen

  1. Twilio on digital transformation and software developers

    Vom: 14.1.2021
  2. How Patagonia's employee engagement leads to great CX

    Vom: 24.9.2020
  3. How Shopify adapted to demand during the pandemic

    Vom: 13.8.2020
  4. What CX means to venture capitalists

    Vom: 10.7.2020
  5. Introducing TELUS International Studios

    Vom: 23.6.2020
  6. The voice activated CX platform simplifying the smart home industry

    Vom: 1.5.2020
  7. How Indeed.com views and masters client success

    Vom: 16.10.2019
  8. Shifting customer engagement from transactional to human

    Vom: 4.10.2019
  9. Using data to understand customers from Wix.com

    Vom: 21.6.2019
  10. How Dropbox converts freemium users into premium payers

    Vom: 7.6.2019
  11. The CX guru showing great companies how to be amazing

    Vom: 31.5.2019
  12. Meet the CX leader who learned her trade in the trenches

    Vom: 24.4.2019
  13. WIA – Conall Laverty, Founder & CEO

    Vom: 11.4.2019
  14. How Headspace converts new users into customers for life

    Vom: 15.3.2019
  15. Getting clever about CRM - Insights from Salesforce

    Vom: 11.2.2019
  16. The importance of a customer-first mindset - Insights from HubSpot

    Vom: 19.3.2018
  17. How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi

    Vom: 13.3.2018
  18. Scaling CX - A talk with Airbnb's head of global customer experience

    Vom: 5.3.2018
  19. 7 imperatives for moving your customer experience to the next level

    Vom: 19.2.2018
  20. Jeffrey Puritt - President & CEO, TELUS International

    Vom: 5.2.2018

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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.

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