Punk CX with Adrian Swinscoe
Ein Podcast von Adrian Swinscoe
528 Folgen
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Delivering Fanatical Levels of Customer Support - Interview with Fabio Torlini of Rackspace
Vom: 17.1.2020 -
Improve your business, yourself and your team with rapid skill acquisition- Interview with Josh Kaufman
Vom: 17.1.2020 -
Time to reboot your business and you? Interview with Mitch Joel about Ctrl Alt Delete
Vom: 17.1.2020 -
Creating products that customers love - Interview with Chris Ives of Ilkley Brewery
Vom: 14.1.2020 -
It's all about customer service, customer service, customer service - Interview with Tom Walsh CEO of Staycity
Vom: 14.1.2020 -
Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary - Interview with Steve Curtin
Vom: 14.1.2020 -
Employee engagement and what it takes to be the best - Interview with Ryan Cheyne of Pets at Home
Vom: 14.1.2020 -
Outstanding brands become part of their customers story - Interview with Bernadette Jiwa
Vom: 14.1.2020 -
Helping customers, standing out, being human and telling stories through blogging - Interview with Mark Schaefer
Vom: 14.1.2020 -
Employee engagement is about human relationships not human resources - Interview with Luis Suarez of IBM
Vom: 14.1.2020 -
Business Growth Via Strategic Alliances....Done The Right Way - Interview with Marsha Wright
Vom: 14.1.2020 -
Customer Satisfaction Is On The Rise Globally - Interview with Sam Boonin, VP Products at Zendesk
Vom: 14.1.2020 -
Customer Relationship Management CRM systems can be more human - Interview with Nikolaus Kimla, CEO of pipelinersales.com
Vom: 14.1.2020 -
The 9 ½ Principles of Innovative Customer Service - Interview with Chip Bell
Vom: 14.1.2020 -
2019 was the year of hype and snake oil when it came to chatbots. 2020 will be a year of pragmatism and real results - Interview with Abinash Tripathy of Helpshift
Vom: 13.1.2020 -
Marketing Requires Not Just New Tools and Skills But New Attitudes - Interview with Dee Blick
Vom: 11.1.2020 -
Delivering Effective Social Customer Service - Interview with Carolyn Blunt and Martin Hill-Wilson
Vom: 11.1.2020 -
How to create a successful, mission driven business in a profit driven world - Interview with Seth Goldman and Barry Nalebuff of Honest Tea
Vom: 11.1.2020 -
Leading A Renaissance in English Whisky - Interview with Andrew Nelstrop
Vom: 11.1.2020 -
Deliver great customer experience by including your customers - Interview with Mark Hurst of Creative Good
Vom: 11.1.2020
An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love. Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing teams and all such related issues. Note: This podcast series was originally known as the RARE Business podcast but rebranded in late 2019 on the back of the publication of my book: Punk CX.