The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Ein Podcast von Intercom - Donnerstags
466 Folgen
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Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging
Vom: 18.11.2021 -
UserOnboard’s Samuel Hulick on designing paths, not products
Vom: 11.11.2021 -
Meet the team: Intercom’s Brand Studio on evolving our brand
Vom: 4.11.2021 -
Leandra Fishman on driving revenue through stronger customer relationships
Vom: 28.10.2021 -
Jeff Toister on a guaranteed customer experience
Vom: 21.10.2021 -
Intercom's Jane Honey on perfecting career paths for product management
Vom: 14.10.2021 -
Intercom tour: Meet the Sydney office
Vom: 7.10.2021 -
Little Otter’s Rebecca Egger on making mental health care accessible to all
Vom: 30.9.2021 -
​​Shep Hyken on getting customers to come back again and again
Vom: 23.9.2021 -
Kevin Maney on designing your own category
Vom: 16.9.2021 -
Webflow’s Maggie Hott on building a scalable sales team from the ground up
Vom: 9.9.2021 -
Meet the team: Intercom's PMMs discuss our approach to product marketing
Vom: 2.9.2021 -
Celebrating 10 years of Intercom
Vom: 26.8.2021 -
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
Vom: 12.8.2021 -
Rewind: Val Geisler on how to supercharge your email onboarding
Vom: 5.8.2021 -
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
Vom: 29.7.2021 -
Rewind: How Yelp drove down churn by building up customer success
Vom: 22.7.2021 -
IBM's Arin Bhowmick on designing ethical AI
Vom: 15.7.2021 -
Rewind: Matt Rogers on scaling your SaaS business
Vom: 8.7.2021 -
Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch
Vom: 1.7.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com