466 Folgen

  1. From science fiction to reality: Exploring the potential of LLMs

    Vom: 8.6.2023

  2. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

    Vom: 1.6.2023

  3. Intercom on Product: The AI revolution and the future of customer service

    Vom: 25.5.2023

  4. Building AI that works: How to navigate the AI frontier as a product leader

    Vom: 17.5.2023

  5. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

    Vom: 11.5.2023

  6. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Vom: 4.5.2023

  7. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Vom: 27.4.2023

  8. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Vom: 20.4.2023

  9. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Vom: 13.4.2023

  10. The great differentiator: How fintech companies are prioritizing great customer service

    Vom: 6.4.2023

  11. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Vom: 30.3.2023

  12. CX expert Jon Picoult on shaping memories, not just experiences

    Vom: 23.3.2023

  13. Conversation starter: A chat about our groundbreaking new AI chatbot

    Vom: 14.3.2023

  14. The GPT effect: A new era of customer service

    Vom: 9.3.2023

  15. Intercom on Product: Our manifesto for next-generation customer service

    Vom: 2.3.2023

  16. Hi, Robot: Intercom interviews ChatGPT

    Vom: 23.2.2023

  17. Retail expert Joel Bines on the rise of the “me-centric” economy

    Vom: 16.2.2023

  18. AI in the designer's toolbox: Shaping the future with ChatGPT

    Vom: 7.2.2023

  19. ChatGPT is here to stay. Where will it take us?

    Vom: 2.2.2023

  20. Our grand experiment with ChatGPT and generative AI

    Vom: 31.1.2023

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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