The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Ein Podcast von Intercom - Donnerstags
466 Folgen
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Beyond the hype: Practical advice on building a platform
Vom: 26.9.2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Vom: 19.9.2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Vom: 12.9.2019 -
Intercom on Product 5: Rise of the “keyboard-first” generation
Vom: 5.9.2019 -
Everything we’ve learned about scaling sales
Vom: 29.8.2019 -
Intercom’s Jonathon Colman on why content designers should do less
Vom: 22.8.2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Vom: 15.8.2019 -
Slack’s Lane Collins on radical convenience in the customer experience
Vom: 8.8.2019 -
Brex's Michael Tannenbaum on fintech growth strategies
Vom: 1.8.2019 -
Intercom on Product: The principles behind how we build
Vom: 25.7.2019 -
New Relic's Mark Weitzel on creating open developer communities
Vom: 18.7.2019 -
HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Vom: 11.7.2019 -
Josh Seiden on why your product team should focus on outcome vs. output
Vom: 4.7.2019 -
Intercom on Product: The most valuable meetings for building product
Vom: 27.6.2019 -
Slack’s Ceci Stallsmith on marketing your product platform
Vom: 19.6.2019 -
Box’s Jeetu Patel on becoming a platform company
Vom: 13.6.2019 -
Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay
Vom: 6.6.2019 -
Intercom on Product: How we unlock the power of feedback
Vom: 30.5.2019 -
Measuring the voice of the customer with Wootric's Deepa Subramanian
Vom: 23.5.2019 -
The story behind building Product Tours
Vom: 16.5.2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com