The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Ein Podcast von Intercom - Donnerstags
466 Folgen
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Blind co-founder Kyum Kim on the hidden power of anonymity
Vom: 17.9.2020 -
The appliance of science: Mark Roberge’s formula for scaling
Vom: 10.9.2020 -
Built for You: How customer feedback informs what we ship
Vom: 3.9.2020 -
Subscribing to the future with Zuora's Carl Gold
Vom: 27.8.2020 -
Intercom on Product: Meet your marketer
Vom: 25.8.2020 -
Tech philosopher Alex Wolf on designing harmonious technology
Vom: 20.8.2020 -
From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands
Vom: 13.8.2020 -
Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future
Vom: 6.8.2020 -
Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Vom: 30.7.2020 -
Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools
Vom: 23.7.2020 -
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
Vom: 16.7.2020 -
G2's Kevin Indig on searching for meaning and the meaning of search
Vom: 9.7.2020 -
Scale: How Zapier supports 3 million users by investing in customer outcomes
Vom: 2.7.2020 -
We run on inclusion: Sharing stories and lived experiences
Vom: 27.6.2020 -
Speaking out: Inside Intercom on allyship
Vom: 25.6.2020 -
Understanding the Conversational Support Funnel framework
Vom: 23.6.2020 -
Kathryn Finney on intersectionality and using your privilege for good
Vom: 18.6.2020 -
Inside Intercom X Black Tech Unplugged
Vom: 11.6.2020 -
8′46″
Vom: 4.6.2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Vom: 28.5.2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com