Experience Action
Ein Podcast von Jeannie Walters, CCXP - Dienstags
Kategorien:
90 Folgen
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CX Pulse Check - November 2023
Vom: 28.11.2023 -
Your CX Library
Vom: 14.11.2023 -
Getting Part-Time Employees to Embrace CX
Vom: 7.11.2023 -
A Scary CX Story
Vom: 31.10.2023 -
CX Pulse Check #2
Vom: 24.10.2023 -
Customer Experience VS. Member Experience
Vom: 17.10.2023 -
Acting on Negative Feedback
Vom: 10.10.2023 -
Updating CX Foundations
Vom: 3.10.2023 -
CX Pulse Check
Vom: 26.9.2023 -
Prioritizing with a CX Charter
Vom: 19.9.2023 -
Performance Reviews & CX
Vom: 12.9.2023 -
Focus Groups and Feedback
Vom: 5.9.2023 -
Customer Service vs Customer Experience
Vom: 29.8.2023 -
Am I the Only One Who Cares?
Vom: 22.8.2023 -
Find Your CX Budget
Vom: 15.8.2023 -
Getting Serious about CX
Vom: 8.8.2023 -
CX as a Brand Differentiator
Vom: 1.8.2023 -
Employee Experience ROI
Vom: 26.7.2023 -
Investigating Customer Experiences
Vom: 18.7.2023 -
More than NPS
Vom: 11.7.2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
