Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
169: Slack Support with Chris Jewitt
Vom: 14.1.2021 -
168: Slack Support with Sean Tanos
Vom: 13.1.2021 -
167: Slack Support with Fletcher Richman
Vom: 12.1.2021 -
166: Slack Support with Vlad Shlosberg
Vom: 11.1.2021 -
2021 Kickoff
Vom: 4.1.2021 -
165: Year in Review: Can’t Get No Satisfaction
Vom: 1.1.2021 -
164: Year in Review: Successful Improvements
Vom: 31.12.2020 -
163: Year in Review: Looking Back at Forecasting
Vom: 30.12.2020 -
162: Year in Review: Growing the Business through Support
Vom: 29.12.2020 -
161: Year in Review: Growing Teams and Leaders
Vom: 28.12.2020 -
160: Year in Review: Bringing People Together
Vom: 25.12.2020 -
159: Year in Review: Careers and Hiring
Vom: 24.12.2020 -
158: Year in Review: Numbers and Beyond
Vom: 23.12.2020 -
157: Year in Review: Reviews, Goals and Performance
Vom: 22.12.2020 -
156: Year in Review: Metrics
Vom: 21.12.2020 -
155: Year in Review: Leadership Careers
Vom: 18.12.2020 -
154: Year in Review: Frustrations and Awkward Conversations
Vom: 17.12.2020 -
153: Year in Review: The First Week
Vom: 16.12.2020 -
152: Year in Review: Podcast Journey Part 2
Vom: 15.12.2020 -
151: Year in Review: Podcast Journey Part 1
Vom: 14.12.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
