Customer Service Academy

140 Folgen

1. 58: Great Leaders Ask the Best Questions

   Vom: 2.4.2021
2. 57: Building Collaboration Through the Future of Workplace Design with Barbara Boden

   Vom: 26.3.2021
3. 56: Leadership Lessons From The Justice League Snyder Cut Movie

   Vom: 19.3.2021
4. 55: The Power of YES

   Vom: 12.3.2021
5. 54: Treat Your Team Like Customers and Watch Them Thrive

   Vom: 5.3.2021
6. 53: Does Your Team Know What's Going On?

   Vom: 26.2.2021
7. 52: Technology That Enables Employees and Delights Guests With Sean Reiter

   Vom: 19.2.2021
8. 51: If You Make Things Too Hard for Customers They Will Abandon You

   Vom: 12.2.2021
9. 50: Connecting Your Brand Story to Your Customers With Christopher Wallace

   Vom: 5.2.2021
10. 49: Building Client + Customer Trust During Times of Adversity and Uncertainty

    Vom: 29.1.2021
11. 48: A Mindful Approach to Transformation With Georgina Miranda

    Vom: 22.1.2021
12. 47: 5 Powerful Guest Service Phrases

    Vom: 15.1.2021
13. 46: Building Energy and Trust In Your Virtual Call Center With Steve Bederman

    Vom: 8.1.2021
14. 45: Customers Will Be Less Forgiving in 2021 - Here Are Your New Year's Strategies

    Vom: 2.1.2021
15. 44: The Power of Giving Back With Gratitude

    Vom: 26.12.2020
16. 43: Reimagining the Future of the Workplace With Simon Elliot

    Vom: 18.12.2020
17. 42: The Six Canons of Customer Service

    Vom: 12.12.2020
18. 41: Inside Your Customer's Imagination With Chip Bell

    Vom: 4.12.2020
19. 40: 5 Steps to Implement Your Customer Experience Strategy

    Vom: 27.11.2020
20. 39: Delivering Safety, Quality, and Hospitality on Black Friday

    Vom: 20.11.2020