Customer Service Academy

140 Folgen

1. 98: The 5 Customer + Employee Experience Guidelines

   Vom: 26.3.2022
2. 97: Technology and Innovation That Truly Solves Problems with Mouli Chandramouli

   Vom: 19.3.2022
3. 96: Do You Understand Your Customers or Just Think You Do?

   Vom: 13.3.2022
4. 95: Creating High Performing Teams Who Provide Amazing Customer Experiences With Emily Ransone

   Vom: 1.3.2022
5. 94: Your Employees Probably Hate Your Training and What To Do About It

   Vom: 18.2.2022
6. 93: Creating Value for Clients to Grow Long Term Relationships With Simon Elliot and Ed Snowden

   Vom: 4.2.2022
7. 92: Remote Strategies That Drive CX Success and Employee Engagement With Tim Mobley

   Vom: 24.1.2022
8. 91: What Value Do You Bring To Your Customers?

   Vom: 16.1.2022
9. 90: Building Strong Teams With a Customer Focus With Janet Fouts

   Vom: 8.1.2022
10. 89: What Your Customers Want In 2022

    Vom: 1.1.2022
11. 88: Are You Listening to Your Customers and Acting On Your VOC Data?

    Vom: 17.12.2021
12. 87: Technology That Improves Employee + Occupant Experience With Junaith Shahabdeen and Sri Sridharan

    Vom: 5.12.2021
13. 86: What Thanksgiving Teaches Us About Customer Service

    Vom: 21.11.2021
14. 85: Retaining Customers and Developing Relationships With Ed Snowden

    Vom: 13.11.2021
15. 84: Creating a Culture of Intentional Hospitality

    Vom: 6.11.2021
16. 83: Acquiring and Keeping Customers Through Impactful Marketing With Raul Galera

    Vom: 29.10.2021
17. 82: Why Great Service Grows Sales

    Vom: 19.10.2021
18. 81: What Haunted Houses Teach Us About Customer Experience

    Vom: 11.10.2021
19. 80: Understanding Your Priorities and Commitments With Garland Vance

    Vom: 2.10.2021
20. 79: Are You Ready For Customer Service Week?

    Vom: 27.9.2021