THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Ein Podcast von Gregorio Uglioni - Montags
241 Folgen
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FUTURE FORWARD: THE INTERSECTION OF AI, LEADERSHIP, AND DIVERSITY with Martha Boeckenfeld
Vom: 20.5.2024 -
DO B2B BETTER: Drive Growth Through Game-Changing Customer Experience with Jim Tincher
Vom: 13.5.2024 -
RIDICULOUSLY EASY TO DO BUSINESS WITH - David Avrin
Vom: 6.5.2024 -
Transforming Childcare - Design Insights from Barbara Van Duin
Vom: 29.4.2024 -
Between Life and Death: Transforming the Donor Experience into a Lifesaving Journey
Vom: 22.4.2024 -
Toward a Post-Digital Society: Where Digital Evolution Meets People’s Revolution with Antonio Grasso
Vom: 15.4.2024 -
How To Stay Ahead of the Curve: Jörg Storm on Mastering AI, Future, and Transformative Leadership
Vom: 8.4.2024 -
From Humanity to Impact: How To Care for People and Work Together Successfully
Vom: 1.4.2024 -
Why Everyone Should Listen: Suvi Lindfors on Future-Proofing Businesses
Vom: 25.3.2024 -
Katrin J. Yuan's Blueprint for Tomorrow's Executives
Vom: 18.3.2024 -
Energizing Teams, Delighting Customers: Stacy Sherman on Doing CX Right
Vom: 11.3.2024 -
Putting Customers First: Gabriela Ciupitu's Secrets to Winning Hearts
Vom: 4.3.2024 -
Simplification at the Core: Lou Carbone on Refining Business Strategies
Vom: 26.2.2024 -
Beyond Automation: Human-Centric AI for Superior Customer Engagement with Manu Dwievedi
Vom: 19.2.2024 -
The Art of Customer Experience Design with Beppe De Vincenti
Vom: 12.2.2024 -
Strategy for Sustainable Growth with Monika Schulze
Vom: 5.2.2024 -
Maximizing Business Output Across Customer-Facing Teams with Ashish Santhalia
Vom: 29.1.2024 -
Crafting Clarity: Alyona Medelyan on the Journey of Thematic and Revolutionizing Feedback with AI
Vom: 22.1.2024 -
Charting the Future: Discussing AI, Culture, and Leadership in Customer Service with Jeremy Watkin
Vom: 14.1.2024 -
The Experiences of a Customer Experience Legend with Alex Mead
Vom: 7.1.2024
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
