Creating Disney Magic
Ein Podcast von Lee Cockerell - Dienstags
547 Folgen
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How To Deal With Bad Comments From Former Employees
Vom: 12.10.2021 -
Don’t Be Good When You Can Be Great
Vom: 5.10.2021 -
Don’t Argue with a Customer
Vom: 28.9.2021 -
Can Culture Compete with Compensation?
Vom: 21.9.2021 -
Reintroducing Staff to the Office
Vom: 14.9.2021 -
Empowering Employees to Make Decisions
Vom: 7.9.2021 -
How to Be a Better Listener
Vom: 31.8.2021 -
Discussing Nurses and Healthcare
Vom: 24.8.2021 -
Service is a Superpower
Vom: 17.8.2021 -
Making All Staff Feel Welcome
Vom: 10.8.2021 -
How to Get Customer Feedback
Vom: 3.8.2021 -
You’ve Got to Know More to Be More
Vom: 27.7.2021 -
How to Tell Someone They Did Not Get a Promotion
Vom: 20.7.2021 -
Treating Customers Like Visitors
Vom: 13.7.2021 -
Build a First-Class Reputation
Vom: 6.7.2021 -
How Leaders Can Connect Digitally
Vom: 29.6.2021 -
A Case Study in Risk
Vom: 22.6.2021 -
Allowing Employees to Deal with Family Matters
Vom: 15.6.2021 -
Now is the Opportunity to Get a Job
Vom: 8.6.2021 -
How to Give Clarity in Job Descriptions
Vom: 1.6.2021
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
