CELab: The Customer Education Lab

Ein Podcast von CELab

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152 Folgen

  1. Episode 152 - NetExam - Beyond Customer Training: Demystifying Channel Partner Education

    Vom: 10.3.2025
  2. CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX

    Vom: 23.2.2025
  3. CELab - Ep 150 - Celebrating 150 Episodes - Reflections on our Journey in Customer Education

    Vom: 8.2.2025
  4. CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook

    Vom: 24.1.2025
  5. Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content

    Vom: 10.1.2025
  6. CELab Ep 147 - CELab 2024 Wrapped - Part 2

    Vom: 27.12.2024
  7. CELab Ep 146 - CELab 2024 Wrapped

    Vom: 12.12.2024
  8. CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

    Vom: 30.11.2024
  9. CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

    Vom: 15.11.2024
  10. CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation

    Vom: 31.10.2024
  11. CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

    Vom: 17.10.2024
  12. CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening

    Vom: 3.10.2024
  13. CELab - Ep 140 - Dan Ennis - Bridging the Gap - Collaboration Between Digital Customer Success and Customer Education

    Vom: 19.9.2024
  14. CELab - Ep 139 - Melissa Kruminas @ Docebo - Building Value-Led / Product-Supported Customer Education

    Vom: 5.9.2024
  15. CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2

    Vom: 22.8.2024
  16. Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1

    Vom: 8.8.2024
  17. Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?

    Vom: 25.7.2024
  18. Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact

    Vom: 11.7.2024
  19. Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education

    Vom: 27.6.2024
  20. Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education

    Vom: 14.6.2024

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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