Be Customer Led

122 Folgen

1. Luis Angel-Lalanne on How Customer Listening is Evolving

   Vom: 25.5.2022
2. Kevin Budelmann on The Connection Between Purpose, Brand, and Experience

   Vom: 18.5.2022
3. Amy Shioji on Combining Strategy and Customer Experience

   Vom: 11.5.2022
4. Andy Binns on Innovation and Identifying Corporate Explorers

   Vom: 4.5.2022
5. Amanda Whiteside on CX & EX Leadership

   Vom: 27.4.2022
6. Ryan Hart on the Evolution of Experience Management

   Vom: 21.4.2022
7. Richard RB Botto on Building a Community & Member Experience

   Vom: 13.4.2022
8. Marcela Lay – Influencing & Driving Culture Change

   Vom: 6.4.2022
9. Steven Moy on Evolving Customer Needs & Future Tech

   Vom: 30.3.2022
10. Steve Dion on Leadership, Culture & the Future of Work

    Vom: 23.3.2022
11. Kermit Randa on the Importance of Customer Success in Driving CX

    Vom: 16.3.2022
12. Michael Bartlett on His New Book – The Dark Side of CX

    Vom: 9.3.2022
13. Katie Schlott Talks Inclusive Design & Designing for Women

    Vom: 2.3.2022
14. Kerry Goyette Talks About Workplace Analytics & The Future of Work

    Vom: 23.2.2022
15. Christy Dempster Talks to CX & Marketing Working Together

    Vom: 16.2.2022
16. Todd Unger Discusses Organizing for Customer Experience, Leadership, and Community Growth

    Vom: 9.2.2022
17. Clare Muscutt Helps Us Understand CX Community Building for WiCX

    Vom: 2.2.2022
18. Sam Bright from Upwork and the integration of CX, Product, and Community

    Vom: 26.1.2022
19. Becky Getz From Amazon and the Impact of CX on Culture Change

    Vom: 19.1.2022
20. Eckhart Boehme from Unipro Solutions talks about ‘Jobs to Be Done’ & his Original Framework

    Vom: 12.1.2022