Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Many of us dread “feedback season”. While some exit their reviews happily and even closer to their managers or mentors, others aren’t always so lucky and leave their dejected and defeated. Regardless of the feedback you receive, however, there are research-backed steps you can take to come out on top, make the conversation productive and positive, and recover from any negative feedback. On the other hand, for those who conduct the reviews, also learn how to make your feedback delivery fruitful and mutually beneficial, rather than an awkward exercise. Catalyze the types of changes you look for in your employees this year with concepts such as feedback triggers and how to avoid them, why you should look beyond feedback labels, and how your body language and facial expressions can give you away.

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