208 - Facilitating F-Word Conversations with the Emotional Culture Deck with Jeremy Dean

Emotions are messy — they’re big, powerful, and changeable. Facts and data are much more palatable — they’re truths and we can discuss our use of them.But if an organisation is so focused on cognitive culture, they end up neglecting emotional culture. And that’s a sure path towards burnout, resentment, and employee turnover.Cognitive culture is easy to default to, so how can organisations get comfortable with the discomfort of building a more emotional culture? Jeremy Dean has plenty of ideas...