153 - Transforming HR with Design Thinking with Nicole Dessain

Nicole Dessain is a consultant, Design Thinker, and proud ‘recovering perfectionist’ - and sees those three labels as closely related.Her work in HR consultancy is informed by her training in Design Thinking. In turn, this has taught her to value process over perfection.Through Design Thinking, Working Out Loud, and facilitation, Nicole has found brilliant insights into HR - some breakthroughs, some roadblocks.In this episode, Nicole eloquently explains her key learnings so far.Combining faci...