EP 3: Keap Candles - How Subscriptions & Bespoke Customer Service Built Their Shopify Store

This week we have Stephen Tracy, Founder of Keap Candles on the show to continue our Subscription series! In this episode Stephen shares how he has built a striving business through the subscription model and created long-term genuine relationships with customers. Nick and Stephen also discuss topics such as meeting consumers where they are, the importance of building a thoughtful customer portal and building a brand story that turns customers into advocates. You can check out Kea...