It's Not the Change They Hate
What is Wrong with UX - Ein Podcast von Laura Klein
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Users who care deeply about your product can get very angry when you make changes. Sometimes it's change aversion, and sometimes you seriously screwed something up. In this episode, Kate and Laura talk about how to tell when it's your fault that your users hate you. Music: The Future Soon by Jonathan Coulton Drink Pairing: Eggnog
