The Fake Plastic Bonsai of Hospitality

Voices in Japan - Ein Podcast von Voices in Japan

Japan’s hospitality has the reputation of being second to none, but is this really true? Can Japanese service staff go that extra mile for consumers? What are some of the things that people find disturbing about Japanese hospitality? Listen now for a balanced deconstruction of Japan’s world renowned hospitality!Japanese airlines have amazing hospitality.Restaurant staff in Japan are very efficient and polite, but not particularly friendly.The hosts’ expectations of service are much higher bec...

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