Building a Japanese-Friendly International Pub

How do you convince timid Japanese customers to become regulars at an international pub? Mike, the manager of Bearfoot Bar in Sapporo, joins Ben and Burke to share the trials and successes he and the staff at the bar have had in attracting the domestic Japanese crowd, which is basically the only customer base available in the midst of the coronavirus travel restrictions. According to Mike, the bar might now have a 80% Japanese customer base! What are the expectations of Japanese custome...