Episode 46: Breaking Down Silos Toward Luxury Commercial Strategy with Jan Arnold – Rocco Forte Hotels

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Jan Arnold, vice president of sales at Rocco Forte Hotels. With over 17 years of working with luxury hotel brands, Jan has a wealth of experience to share. Klaus and Jan discuss a variety of topics including:The importance of being able to adjust quicklyNew trend of consumers wanting to interact with/talk directly to a hotelHow the guests of the future will be differentAdvice for hotel sales leaders and those just starting out in the hospitality industryPlease subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful.

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For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.