Episode 40: Reeducating Hotel Guests to Drive Efficiency & Profitability with Rajiv Trivedi

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Rajiv Trivedi, managing partner at TST Capital. Klaus and Rajiv discuss opportunities for innovation and increased efficiency in the hotel industry. Rajiv believes now is the time to reeducate both guests and the industry in order to finally make technology the value driver it should be.Topics discussed include:Rethinking the industry and retraining guest expectations for greater efficiency and effectiveness without compromising guest expectations and experienceTechnological advancement is now progressing at a much faster pace than ever experiencedFuture of the industry and recovery predictionsWhy this is the best time to be starting out in the hospitality industryThanks for listening! Please subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful.

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For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.