Constantin Mareş: Achieving Transformation Through Talent and Technology

In this episode, we talk to Constantin Mareş, the Chief Digital Officer of OTP Bank Romania and a serious transformation expert. He has over 20 years of banking experience and is an experienced technology leader within the banking sector. A firm believer that an engaged and motivated workforce, one that is aligned, and committed to a strategy, is key to unlocking the potential of any forward-thinking enterprise. He started his career at Bancorex, in the Capital Markets department. Moving on to ING, where he worked for 9 years, leading the IT department and the launch of technology-based retail services. In 2006, he was part of the team that prepared the launch of Millennium Bank in Romania. Six years after joining Millennium Bank, he was promoted to the Board of Directors, first coordinating the operational area and then the corporate client area. Since 2015, he has been a figurehead of cultural change within OTP Bank Romania, a change that has included both the digital transformation and the transformation of the way of working into modern and an agile one. His current role is Chief Digital Officer, directly responsible for the success of OTP Bank Romania's Apollo Organic Growth Program, which focuses on improving the customer experience, process efficiency and developing key products.