Episode 122 Replay: How To Map Your Client's Journey (And Why It's Huge)

Today we are talking about a very productive task that you can do for any business: mapping a client’s journey. This is all about determining what process you want a client to go through and what experiences you want them to have with your business. Today is all about the big picture and it is also an interactive session so be sure to have a whiteboard or notepad ready to write your own client story! Data shows that the best way to start a client’s journey with your business is through an in...