Episode 18: Black Friday, Cyber Monday and Shadow IT

Over the next few weeks, big businesses will be relying on their IT infrastructure to have no downtime during their busiest shopping period. Predicted figures: £1.07bn Black Friday £943m Cyber Monday £856m Boxing Day £4.9bn Total five-week period With potential costs of £200k an hour for website downtime, will those outside of IT begin to see the ROI of investing in security and network infrastructure? Meanwhile, Ash Smith from London asks: As corporate IT departments receive criticism for their sluggishness in a digital age how can we balance good solid effective guardianship and management of IT services vs adopting new technologies that are changing faster than we can implement them in a large organisation.