135: Bootstrapping a Brick & Mortar Business with Amber Budd

Today on the podcast we welcome Amber Budd. Amber is a self-described Skincare Nerd and the Founder and Creator of her own skincare line, Amber Budd Skincare. Starting out with just a $500 loan, Amber left her job at one of the best spa’s in the country and founded her own. She has since managed to scale her clients from only ten to hundreds, by taking her business one small step at a time. In Amber’s industry, the client return rate is 20%, but Amber on the other hand, knocks that figure out the park, seeing an 80% return rate with her clients! This is because of Amber’s customer care philosophy, which is taking the time to nurture every client relationship. On the podcast today, we find out how Amber found a manufacturer, got her products approved by the FDA and grew her skincare line from just an idea. We will also find out how she bootstrapped a brick and mortar business, and the strategies she has recently implemented to grow her business even further! Amber reiterates the importance of taking one small step of a time and the value of consistent, steady growth in your business and client relationships. So get your notebooks out, put your feet up, and let’s get ready to hear some strategy! Thank you for listening! Please subscribe, rate and review The Strategy Hour Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. For show notes go to thestrategyhour.com.