#283: Inside the Mind of Talabat’s CEO: Tomaso Rodriguez's Unconventional Leadership Secrets

Leadership is not about your title; it's about inspiring, guiding, and empowering others to achieve their full potential, and Tomaso Rodriguez is a prime example of this philosophy. He is the CEO of Talabat, the UAE's fastest-growing food delivery platform, boasting 5,000+ employees and 80,000 riders. However, unlike most CEOs, Tomaso is not one to stay confined to his desk; his approach to leadership involves going the extra mile to ensure his team is well looked after. He made headlines last year for stepping into the shoes of his delivery riders and experiencing their challenges firsthand. But he didn't stop there — he listened, learned and took action. As a young tech guy and dynamic leader, his leadership and entrepreneurial spirit is truly remarkable. Join us for an insightful conversation where Tomaso delves into the leadership challenges he faces on a daily basis, how he fosters a culture of belonging, the key to navigating diverse regions and nationalities, and the untold realities of being a CEO. If you're serious about becoming a better leader, don't miss this epic discussion — tune in now to level up your leadership game! Listen to my previous interview with Tomaso on ‘Coronavirus Impact & Supporting Businesses’ here: https://www.youtube.com/watch?v=bmF4nu5x4nw Discussion points:  3:40 Why Tomaso became a Talabat rider for a day9:33 Food preferences in different places11:25 Challenges he faces in his role14:00 Comparing Talabat now and before15:20 Talabat’s work-from-office policy17:45 Retaining employees18:45 Tomaso’s real-life example of a 'Great' leader20:40 Fostering a culture of belonging26:20 How Talabat takes care of their employees31:56 Working with employees from different nationalities37:45 Working in a leadership role in Asia39:50 Challenges of being a CEO and a highly recommended book for anyone who wants to be a CEO41:33 Coping with stress45:25 Should organisations invest in leadership coaching?48:17 Practices Talabat adopted for their riders' welfare53:30 Riders getting tipped55:05 Should companies track the productivity of remote employees through tools?1:01:00 Decision-making in the company1:03:55 How long should an organisation's meetings last? Show Sponsor: Megavrse: Dive into immersive environments in the Metaverse that redefine the future of retail, art, and workhttps://www.megavrse.xyz/#/  Socials: Spencer Lodgehttps://www.instagram.com/spencer.lodge/?hl=en  https://www.tiktok.com/@spencer.lodge  https://www.linkedin.com/in/spencerlodge/  https://www.youtube.com/c/SpencerLodgeTV  https://www.facebook.com/spencerlodgeofficial/ Tomaso Rodriguezhttps://www.linkedin.com/in/tomasorodriguez/ https://www.instagram.com/tomasorodriguez/?hl=en