Into the deep end: Becoming a SAM during COVID

Our guest this episode shares what she's learned after surmounting a trifecta of challenges over the past ~18 months, any ONE of which might have tripped up a lesser professional: being a newly minted strategic account manager, joining a new company, and striving to elevate her company's relationship with a new strategic account – and doing it all during COVID times. Mallory Cowell is a senior national account manager at LP Building Solutions, and she shares what she's learned about building political capital internally, fighting for mindshare with her customer and the art of having difficult conversations.