068: The Power in Partnering with Your Frontline Team with Chris Wallace

In this episode of The Remarkable Project Jay speaks with Chris Wallace, President of Innerview Group, about the importance of creating collaborative conversation with your frontline team about business improvement, how to recognise and deal with the disconnect that sometimes happens between those teams and management and how to get your staff to believe in (and care about) your brand. As a marketing and customer experience strategist, Chris’ expertise centre’s on how organizations can i...