053: Creating a "Can't Live Without" Business with Sendle's James Chin Moody

In this episode of The Remarkable Project Jay speaks with Sendle chief James Chin Moody, about why asking customers how disappointed they’d be if your product or service disappeared can be so telling, how partnerships are where stakeholder capitalism can really come into its own, and Sendle’s five virtues-based H’s and their impact on the business. James Chin Moody is the Co-Founder and CEO of Sendle, Australia's first 100% carbon neutral courier service, specifically designed for small ...