048: How to be Truly Customer-First with Neil Terry

In this episode of The Remarkable Project Jay and his Remarkably Co-Founder, Neil Terry, reflect on recent conversations with clients, collaborators and each other, around the idea that actively committing to a truly customer-first approach is not merely an opportunity to refine, but also a vehicle for sustainable and strategic growth.From a look at why “it’s not all about you” seems to be a neglected perspective in many organisations, through to the implications of deep listening and the cho...