023: The Psychology of Creating Community Online with Jing Reilly

We have spoken a lot about the physical experience that you give to your customers but what about the online experience? How often are you helping your customers feel connected to your business and community online? On the Remarkable Project this week, we have Jing Reilly. Jing is a CyberPsychologist and a Human-Centric Consultant who works with clients to unlock the potential of their customers through a deep understanding of how they think, act and react online. She has worked for mult...