017: Disney Customer Experience Coaching with Theron Skees

How do you use creativity and storytelling to design client and customer experiences which will connect and make memories? Theron Skees is a master story-teller and former Imagineering creative executive for the Walt Disney Company, where he oversaw design of their soon to be unveiled private island, a fleet of ships and new theme park lands and attractions around the world.Growing up in a family of builders, Theron quickly came to appreciate the joy of stepping back and seeing what you’...