S8E185: The Benefits of Diverse Teams in Problem-Solving with Richard Bendall-Jones

In this episode Dale flies solo explores with Richard the importance of diversity and inclusion in organisations and how to approach it effectively. It highlights the pitfalls of mandatory diversity training and the damaging nature of statements like 'I don't see gender or race.' The speakers discuss the need for humility, challenging the status quo, and creating a psychologically safe space for diverse perspectives. They also touch on the role of empathy, the benefits of diverse teams in problem-solving, and the challenges of breaking the cycle of homogeneity in industries like construction. The conversation emphasises the value of seeking out opposing views and the importance of feedback and growth. In this conversation, Richard and Dale discuss the importance of feedback and how to handle both positive and negative feedback constructively. They also explore the influence of technology, social media, and AI on diversity and inclusion. The conversation highlights the need for curiosity, open-mindedness, and creating safe environments for diverse perspectives. They emphasise the role of individuals in pushing the diversity question in the industry and the importance of continuous learning and growth.

Richard has worked on UK infrastructure projects for over a decade, in project management and risk management roles. He's a product manager at nPlan, helping to usher in a new generation of tools to make the profession and construction industry better.

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