The Internal Practice Fix That Outperforms External Marketing

Attracting leads is just one-half of the equation when it comes to growing our practices. Converting these leads into paying customers requires a focus on patient experience from the very first phone call. High staff turnover can pose a challenge to ensuring consistent communication in our offices. In this episode, I am joined by Brian Wright, founder of New Patient Group and managing partner of WrightChat. Brian is an experienced entrepreneur and expert in customer experience. He e...