Episode 70 - OpEx with Marianne Rutz -Customer Experience CCXP

I recently took my Customer Experience Management course with Daniel Ord of Omnitouch International  with the view to sit my CCXP Exam in the next couple of weeks. Today - I am taking you through this course…. In an effort to give you some clarity what Customer Experience really is and what we deem to be the 6 Core Competencies in CX!   DACH CX Awards Website: https://www.dach-cxa.com/ Marcus von Kloeden on LinkedIn: https://www.linkedin.com/in/marcusvonkloeden/ Omnitouch international: https://www.omnitouchinternational.com/ Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/ Rutz Consulting Website: https://rutzconsulting.com/   This Podcast is produced by: Andrew Madden Photography & Media Production