Episode 55 - OpEx with Marianne Rutz - Leading Gents with David Rumble

  My guest today is David Rumble - an out-sourcing expert like no other! But not only that, David is also a consultant, who has built more than one successful consultancy agency in the contact centre space! We all know that consultants have a mixed reputation - so what David has got to share is not only how to be a consultant but also what it takes to bring about real change in the industry. Adding value as consultants can be hard, as we are not only implementing change - we teach people how to do things - so that we can make ourselves redundant. And that’s the difference between a freelancer and a consultant. David is also a dedicated supporter of a number of charities and not for profit organisations. One charity very close to Dave is Ballboys - and he will tell you why! This Podcast Webpage: https://rutzconsulting.com/podcasts/episode-55-opex-with-marianne-rutz-leading-gents-with-david-rumble/ David at LinkedIn: https://www.linkedin.com/in/david-rumble-4a4a09b/ Ballboys: https://ballboys.org.uk/ Marianne at LinkedIn: https://www.linkedin.com/in/marianne-rutz-351b0a5/