Warren Quirke: Small Passenger Service Association Executive Director on Auckland taxi firm charging exorbitant fares

An Auckland taxi firm has been accused of exorbitant fares for short trips in metered taxis.  A pensioner was charged more than $160 for a journey less than 10km after attending a Coldplay concert.  Multiple complaints have been made over the years and Crown Cabs has built a reputation for taking advantage.  Small Passenger Service Association Executive Director, Warren Quirke tells Mike Hosking the rule around pricing for independent operators is that a “fee should be agreed prior to the trip commencing.” This is not happening in most cases.  Quirke believes the legislation allowing room for these exorbitant prices needs tidied up.  LISTEN ABOVE See omnystudio.com/listener for privacy information.