On April 4, 2023, Virgin Media UK (AS 5089) experienced two outages that impacted the reachability of its network and services to the global Internet. The two outages shared similar characteristics, including the withdrawal of routes to its network, traffic loss, and intermittent periods of service recovery. In this episode, we discuss how the outages unfolded and what IT teams can learn from this to help navigate similar incidents in the future. To learn more, check out the links below: - Blog: Virgin Media UK Outage Analysis: https://www.thousandeyes.com/blog/virgin-media-uk-outage-analysis-april-4-2023- Explore the Virgin Media UK outage in the ThousandEyes platform (NO LOGIN REQUIRED): https://aoqqallcjrsdrxwjpdiizyxvnimmjgde.share.thousandeyes.com/———CHAPTERS00:00 Intro1:08 Overview: Virgin Media UK Outage3:29 Under the Hood: Virgin Media UK Outage———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. And follow us on Twitter: @thousandeyes